Refund policy

Something wrong with your order? Email marsbornegaming@gmail.com within 30 days of delivery with your order number and a photo, and we'll make it right.

Printed-to-order items
Most of our gear is made just for you after you order, so we can't take returns for the wrong size or a change of mind. If an item arrives damaged, defective, or wrong, tell us within 30 days of delivery and we'll replace it or refund you.

In-stock items
Items marked "In stock" on their product page can be returned unworn and unwashed, with tags, within 30 days of delivery. Email us first and we'll send the return address. Return shipping is on you unless we made the mistake.

Refunds
Once a refund is approved, we send it to your original payment method within 30 days. Your bank may take a few more days to show it. Original shipping costs aren't refunded unless the problem was ours.